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Book With Confidence 2021

 

We take your confidence in booking extremely seriously and have made specific changes during COVID to give you the extra confidence you may be looking for.


As always our 'Bantu Pori Journeys difference' sees your safaris and trekking trip designed by genuine experts and our background support sets the industry standards when you're away. We are proud to see that it is this approach to our business that sees us as one among the leading tour operator on TripAdvisor for client reviews, and has seen BPJ awarded the certificate of excellence 2019 & 2020.


For every new booking, from the 15th August 2020 onward we have new terms for our clients. Below are our new 'top reasons' to book with confidence during COVID.


Financial security - BPJ credit or postponement

At the point of your final payment - just over two weeks before travel - we will discuss your booking with you. If COVID 19 is preventing you from traveling we will offer you the chance to postpone your trip or have a BPJ credit note of your deposit figure*. 

Flexibility in booking

Our goal has always been to be as flexible as we can be. This has never been more important than it is now! If need be we’ll help wherever we can to negotiate terms with camps that enable you to be confident to book your safari or trekking trip.

Deposits and Balance

As of 2021, we now advise our clients to only pay 5-10% of their trip total cost. And the remaining balance to be paid 14 days before your arrival or by cash (USD/EURO) on arrival day. 

Our Chief Medical Officer

Our Chief Medical Officer (our ‘CMO’) is the most trained doctor in the industry. Should you need expert medical advice and support whilst you are away, from an upset stomach to the most serious of incidents, our CMO is on call 24/7 for our clients. We do not know of another safari tour operator with this level of expert advice.

Health and Safety

It goes without saying that every lodge we sell is visited by our experts. However, we also do health and safety checks on every property in our portfolio. Combining this with our CMO is a level of client support not seen elsewhere in the industry.

* Please note that a BPJ credit would be valid for travel until the end of 2022. For a postponement, if parts of your trip change their prices (yearly increases, seasonally, etc.), then the increase would be charged.

Our Price Promise.

Our price promise means that you are guaranteed to be paying some of the best prices in the industry. We ask our clients to recognize the fact we can prove we offer a higher level of expertise and operational excellence on like for like trips than other tour operators, however, if we are ever found to be more expensive than the competition then 99% of the time we will beat the price you have received. 

Book With Bantu Pori Journeys For An Unforgettable Experience.

Let’s get planning today.

 

 

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